Return Policy

We take the quality of every product very seriously. However, if you are not satisfied for any valid reason, we are committed to finding a solution.

Eligible Return Conditions

• ✅ Mangoes received damaged or rotten at the time of delivery
• ✅ Wrong product or incorrect quantity delivered
• ✅ Significantly less weight than ordered

Non-Eligible Conditions

• ❌ Complaint raised more than 24 hours after delivery
• ❌ Product spoiled due to improper storage or handling by the customer
• ❌ Complaints based purely on personal taste or color preference

Return Process

1. Contact us via Facebook or phone within 24 hours of receiving your order.
2. Send photos or a video showing the issue.
3. We will review and arrange a replacement or refund accordingly.

Refund Method

Once a return is approved, we will process the refund via bKash / Nagad / bank transfer within 3–5 business days.